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The Insurance Industry’s Quiet War Against Public Adjusters Update

I recently wrote about a controversial lawsuit involving anti-public adjuster endorsements being used by surplus lines insurers in The Insurance Industry’s New Playbook:...

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The Insurance Industry’s Quiet War Against Public Adjusters Update

I recently wrote about a controversial lawsuit involving anti-public adjuster endorsements being used by surplus lines insurers in The Insurance Industry’s New Playbook:...

Where Did the Term “Lowballing” Come From?

Insurance lawyers hear the term “lowballing” all the time. Public adjusters say carriers are lowballing claims. Policyholders complain that insurers are lowballing estimates....

Renewals Don’t Have to Be a Fire Drill

This article is part of a sponsored series by dyad. After 30...

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Proving Causation Property Insurance Claims

There is a recurring issue in property insurance disputes that deserves more attention. Many policyholders and sometimes their representatives believe they understand what...

5 Ways to Reduce Operating Costs and Get More Control Over Your Insurance Loss Ratio

It’s no longer just a hypothesis that more and larger natural disasters, along with general inflation and social inflation, are driving up insurers’...

Public Adjusting Professional Standards Evolution

There are moments when an industry must decide whether it wants to be recognized as a true profession or remain a loosely regulated...

The 4 Vision Pillars of Cotality’s Product Innovation

This article is part of a sponsored series by Cotality. There’s a...

The Best Claims Are Won Before the Fight Begins

I have long said that the best claim professionals resolve disputes without ever setting foot into a courtroom or appraisal hearing. That is...

A Wake-Up Call to the Public Adjusting Profession

(Note: This guest post is by Steven Badger, a Partner at Zelle, LLP, where he represents the commercial property insurance industry in emerging and...

The Public Adjusting Crossroads: A Wake-Up Call the Profession Cannot Ignore

I typically spend Good Friday afternoon alone, reflecting on my life and the important personal and professional issues facing me. One thought was...

The Appraisal Said, “Roof Repair,” But the Court Said, “Not So Fast”

I often say that an appraisal is supposed to be the end of the fight, not the beginning of a new one in...

The New Wildfire Building Code Isn’t a Law, but It Impacts Your Policy

California Insurance Commissioner Ricardo Lara’s recent wildfire resiliency report 1 is being discussed as a roadmap for rebuilding after a catastrophe. From my...

Racing to the Bottom with Direct Inspection, Virtual Inspection, and Inspection-Only Claims Adjustment

There is a quiet but profound shift in how insurers handle property insurance claims. For decades, the gold standard of claims handling involved...

Level-Up Your Management Skills with the Self-Paced CIC Agency Management Course

This article is part of a sponsored series by Risk &...