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The Insurance Industry’s Quiet War Against Public Adjusters Update

I recently wrote about a controversial lawsuit involving anti-public adjuster endorsements being used by surplus lines insurers in The Insurance Industry’s New Playbook:...

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The Insurance Industry’s Quiet War Against Public Adjusters Update

I recently wrote about a controversial lawsuit involving anti-public adjuster endorsements being used by surplus lines insurers in The Insurance Industry’s New Playbook:...

Where Did the Term “Lowballing” Come From?

Insurance lawyers hear the term “lowballing” all the time. Public adjusters say carriers are lowballing claims. Policyholders complain that insurers are lowballing estimates....

Renewals Don’t Have to Be a Fire Drill

This article is part of a sponsored series by dyad. After 30...

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The Ethics of Insurance Company Role-Playing

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In many of my speeches this year, I’ve invited audience participation and heard from many former insurance company adjusters and independent adjusters about...

Bad Faith by Delay: What About Timelines and the Duty to Move the Money?

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Claim delay causing a tardy payment is not good faith claims handling. Insurance companies must immediately investigate coverage and evaluate damages after learning...

Does California’s New Wildfire Contents Rule Help—or Create New Coverage Gaps?

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Recently, California Senate Bill 495, authored by Senator Ben Allen, who represents the Pacific Palisades, was signed into law. This bill changes how wildfire...

Detroit to Pay Nearly $6M in Death Connected to Bus Driver with Many Crashes

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The city of Detroit has agreed to pay $5.85 million to settle a lawsuit over...

Has the Insurance Industry Forgotten the Meaning of Its Own Policies?

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Christopher Boggs didn’t enter the insurance world because of some great calling. In his own words, “nothing interested me about the insurance business.”...

Fine Print, Grammar, and the Cost of Getting Back to Business: A Lesson from the State Farm Extra Expense Case

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In the recent case of Coastal Dust Control, Inc. d/b/a Sanico v. State Farm Fire and Casualty Company, 1 a Mississippi federal court parsed...

How to Use Content Marketing to Grow Your Insurance Agency

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Most people don’t buy insurance the first time they land on your website. They research,...

Claim Game Podcast Welcomes Christopher Boggs—Insurance Education’s Relentless Teacher

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This Thursday at 6 p.m. EST, the Claim Game Podcast will host one of the most prolific, respected, and credentialed insurance educators in...

Allstate and the Aspen Institute focus on improving trust

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WASHINGTON, Oct. 28, 2025 – Today, Allstate and the Aspen Institute launched the Trust in Practice Awards to strengthen community relationships and build trust throughout...

Artificial Intelligence, Insurance, and Accountability

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CBS12 News recently aired a troubling report, 1 shared by FAPIA, asking whether artificial intelligence is unfairly denying hurricane insurance claims in Florida....

Allstate issues new guidance to protect shoppers as identity scams surge ahead of the holidays

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Key takeaways: October kicks off identity theft season, with the highest volume of fraudulent credit and loan applications all year.  Fraud applications account for nearly 70%...

Florida Judges Struggle with Required Evidence for Property Insurance Damages

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Florida’s Second District Court of Appeal did something simple and important in its decision last week in Weston v. Universal. 1 It restored...
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