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Winter Storm Property Insurance Lessons

Winter storms are too often treated as routine seasonal hazards until they become headline disasters. The data tells a clear story that winter...

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Winter Storm Property Insurance Lessons

Winter storms are too often treated as routine seasonal hazards until they become headline disasters. The data tells a clear story that winter...

Responding to Engineers and Consultants Routinely Hired by Insurance Companies

Insurance companies and their repeatedly very well paid for consultants understand that expert consultants can drive the value of a claim. Nobody in...

State Farm’s Secret Claims Playbook

State Farm is fighting the Oklahoma Attorney General over his ability to intervene in a State Farm bad faith case. This dispute is...

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Innovation, Education, and AI Integration

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This article is part of a sponsored series by Risk Insurance...

Loss Payee Is Not Enough: A Hard Lesson for Property Owners and Managers on Tenant-Placed Insurance

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I have seen this problem too many times to count. A recent federal court decision out of Tennessee drives the lesson home with...

Nostalgia Is Not a Claims Strategy

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I received a comment on the post, “RoofCON a Big Hit—USAA a Winner!” from a seasoned public adjuster reacting to a carrier rating that...

EZLynx 2025 Year in Review

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This article is part of a sponsored series by EZLynx. 2025 was...

Understanding Federal Crop Insurance Claims

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Federal crop insurance is a strange animal for most property insurance professionals. It looks like insurance, smells like insurance, and is sold by...

Washington’s Proposed Claims Handling Regulations Matter, and Other States Should Pay Attention

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Every once in a while, an insurance regulator gets it right by focusing not on slogans, but on how claims actually unfold in...

Wrong Application Answer Becomes Coverage Achilles’ Heel

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George and Inna Botelho owned a high-value home with a roof that had gone badly wrong long before Indian Harbor ever issued a...

One Year Later: What the Altadena and Palisades Fires Really Taught Us About Smoke, Contamination, and Claims

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This week marks one year since the Altadena and Pacific Palisades fires reshaped the lives of thousands of families across Los Angeles. For...

The Real Insurance Fire Still Burns

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This week marks the anniversary of the wildfires that tore through Los Angeles communities, reduced neighborhoods to ash, and changed lives forever. Anniversaries...

Allstate to hold Q4 2025 earnings call Feb. 5, 2026

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NORTHBROOK, Ill., Jan. 7, 2026 – The Allstate Corporation (NYSE: ALL) will host a conference call and webcast at 9 a.m. ET on...

RoofCON a Big Hit—USAA a Winner!

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Larry Bache, Drew Houghton, and I gave a presentation to roofers and contractors at RoofCON in Oklahoma City today. The presentation provided a framework...

Wildfires, Frustration, and the Question Everyone Is Asking: What Really Happens Next?

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A year ago, after writing about the devastation left behind by Los Angeles catastrophic wildfires in “Wildfire Devastation—What Next?”, I received a public comment...
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