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Think You Have a Bad Faith Case? Here’s What Courts Actually Require in California

A recent federal court ruling in California involving State Farm and a commercial policyholder offers an important lesson for anyone litigating insurance bad...

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Think You Have a Bad Faith Case? Here’s What Courts Actually Require in California

A recent federal court ruling in California involving State Farm and a commercial policyholder offers an important lesson for anyone litigating insurance bad...

Who Owns the Customer? Carrier-Agency-Producer-Client Relationships in 2026

This article is part of a sponsored series by AgentSync. And 5...

What Insurance Agencies Should Know Before Migrating to a New Agency Management System

This article is part of a sponsored series by dyad. Most insurance...

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Loss Payee Is Not Enough: A Hard Lesson for Property Owners and Managers on Tenant-Placed Insurance

I have seen this problem too many times to count. A recent federal court decision out of Tennessee drives the lesson home with...

Nostalgia Is Not a Claims Strategy

I received a comment on the post, “RoofCON a Big Hit—USAA a Winner!” from a seasoned public adjuster reacting to a carrier rating that...

EZLynx 2025 Year in Review

This article is part of a sponsored series by EZLynx. 2025 was...

Understanding Federal Crop Insurance Claims

Federal crop insurance is a strange animal for most property insurance professionals. It looks like insurance, smells like insurance, and is sold by...

Washington’s Proposed Claims Handling Regulations Matter, and Other States Should Pay Attention

Every once in a while, an insurance regulator gets it right by focusing not on slogans, but on how claims actually unfold in...

Wrong Application Answer Becomes Coverage Achilles’ Heel

George and Inna Botelho owned a high-value home with a roof that had gone badly wrong long before Indian Harbor ever issued a...

One Year Later: What the Altadena and Palisades Fires Really Taught Us About Smoke, Contamination, and Claims

This week marks one year since the Altadena and Pacific Palisades fires reshaped the lives of thousands of families across Los Angeles. For...

The Real Insurance Fire Still Burns

This week marks the anniversary of the wildfires that tore through Los Angeles communities, reduced neighborhoods to ash, and changed lives forever. Anniversaries...

Allstate to hold Q4 2025 earnings call Feb. 5, 2026

NORTHBROOK, Ill., Jan. 7, 2026 – The Allstate Corporation (NYSE: ALL) will host a conference call and webcast at 9 a.m. ET on...

RoofCON a Big Hit—USAA a Winner!

Larry Bache, Drew Houghton, and I gave a presentation to roofers and contractors at RoofCON in Oklahoma City today. The presentation provided a framework...

Wildfires, Frustration, and the Question Everyone Is Asking: What Really Happens Next?

A year ago, after writing about the devastation left behind by Los Angeles catastrophic wildfires in “Wildfire Devastation—What Next?”, I received a public comment...

Can an Insurer Demand Multiple Proofs of Loss? A Partial Proof May Be Enough

How many proofs of loss can be demanded was a question at the heart of a federal court decision involving a Louisiana hurricane...