The Insurance Industry’s Dirty Little Secret: Filing a Claim Makes Customers Leave

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There is a growing disconnect in the insurance industry and the public that cannot be ignored. It is a disconnect between what insurers advertise they deliver and what policyholders experience when they need the product during a claim. One recent discussion on this blog, “The Dirty Secret of Claims Handling: Why the System Is Failing Policyholders and Who...
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The Insurance Industry’s Dirty Little Secret: Filing a Claim Makes Customers Leave

There is a growing disconnect in the insurance industry and the public that cannot be ignored. It is a disconnect between what insurers...

Do I Need Flood Insurance in Georgia if I’m Not Required?

Why pay for something you are not required to have? What are the chances your home will actually flood? The problem is, many people...

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To Book a Free Call With Our Insurance Experts: Health Insurance : Term Insurance : #starhealthinsurance #starhealth Looking for a comprehensive health insurance...

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What Small Business Owners Need to Know

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April 3, 2026 A certificate of business insurance (or COI) is one of the most important documents your business will be asked to provide and one of the easiest ways to lose time if you are not prepared.  If you are...
Small Business Insurance

What Small Business Owners Need to Know

April 3, 2026 A certificate of business insurance (or COI) is one of the most important documents your business will be asked to provide and one of...
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Quote & Bind Small Business Insurance with Coterie

March 27, 2026 An insurance agent needs to bind a general liability policy before their client’s lease signing tomorrow. With traditional carriers, that’s 2-5...
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General Liability vs BOP: How Insurance Agents Decide

March 19, 2026 Insurance agents advising small business clients frequently face a foundational coverage question: Should this client purchase General Liability insurance or a Business Owners Policy (BOP)?  General Liability insurance covers...
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General Liability Enough VS BOP

March 6, 2026 Small businesses don’t all face the same risks. A freelance designer working from a laptop has very different insurance needs than a bakery with ovens,...
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Why Relationships Still Win in Small Business Insurance

February 26, 2026 Independent agents face increasing pressure to not just move faster, quote more, and win more small business accounts but also deliver better...
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Should you use an insurance agent

February 13, 2026 Short Answer: Most small businesses benefit from working with an insurance agent. Online insurance is faster, but agents help prevent coverage gaps, compare multiple...
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NAICS Appetite Guide for Insurance Agents| Coterie

February 5, 2026 An agent submits what appears to be a simple consulting risk. Days later, the submission is still in underwriting review. The client follows up...
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Quote Bind Small Business Insurance in All 50 States: Agent Guide 

January 27, 2026 A commercial insurance agent in Chicago needs to bind a general liability policy for a new restaurant client before a lease...
Flood Insurance

Do I Need Flood Insurance in Georgia if I’m Not Required?

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Why pay for something you are not required to have? What are the chances your home will actually flood? The problem is, many people assume “not required” means “not at risk,” and that assumption can lead to costly mistakes. In...

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