If you lack knowledge about insurance, buying your insurance online can be perplexing. And sometimes, there may be some fine print or confusing legal jargon that you might miss. However, if you choose to use an insurance agent, we can assist you in deciphering all of those details. Even though some online companies call center agents, they may not be able to provide personalized service, and you might end up speaking with multiple people. This can be a problem because if you’ve already explained your concerns to one agent, the next agent you speak to may not have that information, and you’ll perhaps have to start from scratch.