HomeAuto InsuranceHow do I file a claim with Travelers for auto insurance?

How do I file a claim with Travelers for auto insurance?

What You Should Know

  • You can file a claim with Travelers for auto insurance in several ways
  • You can talk with an agent, call the customer service line, or log on to your account
  • The approach will vary based on whether you are a policyholder or are filing a claim against a policyholder

When you damage your car in an accident, you’ll be keen to know how to file an auto insurance claim. More specifically, you may ask: “How do I file a claim with Travelers for auto insurance?” We understand that information may not be easy to come by, so we’ve asked the question for you and answered it below. (For more information, read our “What do I need to do to cancel my auto insurance policy with Travelers?“).

How You Should File a Claim with Travelers for Auto Insurance

You can file a claim with Travelers for auto insurance. Still, your approach will depend on whether you are a policyholder, insurance company, or other individual claiming against a policyholder.

Several options are available, such as speaking with an agent, calling the customer service line, or logging in to the company’s website.

What You Should Know Before Filing a Claim with Travelers

It may not always be necessary to file a claim. However, if there were any injuries or an incident that caused damage to property or vehicles, it may be a good idea to do so. Still, you should always consider the size of your auto insurance deductible and determine if the damages are greater before you go ahead.

The Claims Process with Travelers Will Depend on Your Status and Type of Claim

When you have a policy with Travelers, the easiest way to claim is to log on to the company’s website. You can then follow a step-by-step guide which will help you to send all the relevant information.

Travelers has a multiple-choice system that is very easy to follow. You may even be able to file your claim without logging in to your Travelers account. If you are not a Travelers policyholder but may be staking a claim against one, you can also use the website as a guest.

If your claim relates to glass windshield damage only, there is a separate process, and you may also use a different approach again if your claim is related to a business.

Be Ready to Provide the Relevant Information

To process your claim, Travelers will require a certain amount of information. For example:

  • Your name and address, and contact information
  • Your policy information, if applicable
  • Names and contact information of any other involved parties
  • Photos of the Damage
  • The type of loss
  • Date and venue
  • Description of what happened and any injuries

Once you have provided the necessary information to a representative, they will give you a claim number and assign the case to an estimator or adjuster. It may also be a good idea to file a police report after an accident.

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There Are Several Ways to File a Claim With Travelers for Auto Insurance

When you want to file a claim for auto insurance with Travelers, the approach will depend on the type of accident and your status.

For example, if you are a policyholder, you can log on to your online account, talk to a customer representative or speak with your agent. On the other hand, if you are a third party or insurance company filing against a policyholder, you can enter your information into the system as a guest.

Frequently Asked Questions

Will my rates increase for my personal auto policy If I file a claim?

If the company makes a payment following a claim, your rates may well rise in the future. However, this will depend on several factors, and it’s impossible to give a general estimate.

What if another driver was at fault?

How long do I have to file a claim?

Insurance companies typically recommend that you file a claim as soon as possible. When it comes to property damage, you may have six months or more to file a claim, but this may also depend on the policy details and state rules.

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Melanie Musson

Published Insurance Expert

Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels.
Through her years working in th…

Published Insurance Expert

Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi…

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