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What Is Professional Liability Insurance? | Errors & Omissions Explained for Business Owners



What is Professional Liability Insurance, and how is it different from General Liability?

In this video, I break down what Professional Liability Insurance is, who may need it, and why so many business owners misunderstand this coverage. Also known as Errors and Omissions Insurance, or E&O, this type of policy can help protect your business when someone claims you made a mistake, gave bad advice, missed something important, or performed work that caused damage or financial loss.

We also talk about one of the biggest misconceptions in commercial insurance: assuming General Liability covers faulty workmanship or professional mistakes. For contractors, consultants, insurance agents, accountants, financial professionals, and many other service-based businesses, that misunderstanding can become very expensive.

In this video, we cover:

What Professional Liability Insurance is
The difference between General Liability and Professional Liability
Why legal defense matters, even in frivolous lawsuits
Why contractors may need Contractors E&O coverage
A real-world example of how one small mistake can lead to a major uncovered claim
How to think through whether your business may need this coverage

If you are a business owner and you provide advice, services, expertise, or specialized work, this is an important topic to understand before a claim happens.

Customers First Insurance Group
586-221-6870

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